Uber Exits Nigeria After 12 Years of Operations
Global ride-hailing company, Uber, has announced the winding down of its operations in Nigeria, bringing its 12-year presence in the country to an end.
The company disclosed the decision in a message to customers on Wednesday, September 2, 2026, saying it had taken the “tough decision” to wind down its Nigerian operations following a review of its business.
Uber launched its ride-hailing service in Lagos in 2014 and subsequently expanded to other Nigerian cities, becoming one of the major players in the country’s rapidly growing e-hailing industry.
In its message to users, the company said: “After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026.”
The company thanked Nigerians for trusting its platform over the years, particularly for daily commutes, visits to family and friends and other journeys.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” Uber said.
The company acknowledged that its departure could disrupt the routines of customers who rely on its services and apologised for the inconvenience.
Uber said its Help Centre would remain available until September 23, 2026, to assist customers with final account-related enquiries and other matters arising from the shutdown.
The exit comes after years of competition in Nigeria’s e-hailing market, with platforms such as Bolt and inDrive establishing strong footholds in the sector. Drivers affiliated with Uber had also previously raised concerns over fares, commissions and working conditions.
Uber’s departure marks a major development in Nigeria’s digital transportation sector, ending the operations of a platform that helped popularise app-based ride-hailing in the country.
Recent reports also indicate that Uber is winding down operations in Uganda alongside Nigeria, while maintaining its presence in other African markets.
